Testimonials 

Don’t just take our word for it, see what people are saying about us below

Mr Hess

Andrew & Lee provided me with an exceptional service. I would highly recommend using Charmill Residential, they are the most honest & trustworthy estate agents I have ever worked with. They helped me through every step of this extremely stressful process which I could not have done without them. 5 * service all-round.


Mrs Salloumi

My recent experience with Charmill was mind blowing! Never have I ever rented a flat so fast and with so much professionalism. I had a phone call with Andrew I gave my offer and he executed straight away. I made my offer on a Wednesday and I moved in on Saturday! Win win for me and the landlord. I wasn’t much surprised though of how good his service was as I had rented my first flat in London 16 years ago and had a great memory of his professionalism back then. I also need to note that he was very discreet while he did viewings in one of my flats I used to live and he was showing it to future tenants. 10 years later I was lucky to find a flat through Charmill as I was looking for 4 months with no luck with other agents. Really thank you Charmill!


Mr Stephens

Andew was a delight to work with and very much an advocate for us. What other agencies (bigger names) said they could not do, Andrew was able to do. We are about to move into our first choice property. Thanks for your help and counsel!


Mrs Nutbrown

Definitely recommend Charmill residential. It was actually a pleasure to deal with Andrew and we are very happy to have found an agency in London that is competent, easy to work with and cares!


Mr Cerutti

Lee helped me purchase my first property. Really helpful and always available even outside of business hours. Would recommend!


Mr Bowrey

Andrew was professional, efficient and lovely to deal with. We couldn’t recommend him enough to anyone looking for a residential letting.


Mrs Faye

Charmill has been integral in the success of my international move. I had to rent site unseen while still abroad, and Charmill accommodated a viewing by my best friend, and provided additional measurements upon request as I put plans in place. Their professionalism and enthusiasm for what they do is unparalleled; I couldn’t have asked for a better team, or a better flat. One thing that truly sets them apart is their responsiveness, whenever I asked a question I had a full and informative response almost immediately which helped provide a level of comfort during a hectic time. Thank you Charmill for being the caring professionals you are!


Mrs Smith

I dealt with Andrew who let my property within the first month of instructing Charmill. A sublime experience from start to finish


Mrs MB

I’d highly recommend Charmill Residential, rented a property with Andrew – he was professional, friendly and super efficient! I’ll definitely be going back to them.


Mr O

Everyone on the team is super cheerful and helpful, I currently rent a few of my properties with this business and the process has been easy; I highly recommend.

Mrs Tatton-Brown

We used Lee for the sale of our house and he couldn’t have been more professional, polite and pleasurable to deal with. He was honest and realistic, and didn’t over or under hype. He was also exceptionally hard working and diligent, actively finding and persuading people to view our house (which wasn’t in his usual patch). I’ve not had great experiences with estate agents in the past- if only they could all be like Lee and Charmill. We couldn’t have been happier with our whole experience.


Mr Kyte

Lee was absolutely fantastic from start to finish in the process of selling my flat. He constantly kept me up to speed on how viewings were going, giving feedback whether good or bad. Once he found the buyer he carefully managed everyone in the process and made it a smooth process. I couldn’t have asked for a better experience!


Mr Wilson

Lee was fantastic to deal with when we recently purchased an investment property in Little Venice. We have already said we will be instructing him on the sale of a development property of ours round the corner. Highly recommended!


Mr Kishinani

I was very impressed with the manner in which the sale of my flat was conducted. A very professional organisation, whom I would recommend to anyone. Well done guys and thank you once again. Job Well done.


Mrs Gasmi

Andrew Brass did an amazing job moving me and my partner into a lovely new 1 bedroom flat we absolutely love it here and he made it a very stress-free move. Thanks Andrew!


Mrs Oldcorne

Andrew was incredibly patient and as determined as me to find a flat I was excited to move in to! With me throughout the renting journey and beyond, from finding somewhere to rent, ensuring I got the best deal, to making sure I was settled in. A bespoke service and a quality I’ve never had before in London.


Mr Bell

I’ve used five different estate agents in London and Charmill are by far the best. Andrew was very responsive and always went the extra to make sure we were happy. Would recommend using Charmill when looking to rent a property.


Mr Sugar

Charmill Residential were a fantastic estate agency for both the purchase of my property and the rental of it. They were helpful, professional and I can’t recommend them enough. Both the sale and lettings team provide a great service.


Ms Kenos

Charmill Residential are the best estate agents that I’ve encountered in the market because they operate with integrity, transparency and authenticity and always deliver quality results too!


Mr Doltis

I’ve been working with Lee for many years and bought and sold a number of properties through him. Not only is he a pleasure to deal with he is professional, transparent, proactive, creative and knows his market inside out. He always seems to go beyond the call of duty and seems to be available 24/7. I have done and will continue to recommend him to family and friends.